Conditions of Use

Our Vintage Products

We take great care to accurately describe and photograph the items we sell on this website. It wouldn’t be in our best interests to mislead you, we want our customers to be happy with their purchases – and hope they buy from us again! We spend many hours sympathetically restoring our chairs and stools to the highest standards without affecting their integrity or losing their ‘vintage’ essence. The items we sell can be anything from a few years old and upwards of 50-100 years old. We clearly state any of our items which are vintage (Mid-century or later) and we therefore ask our customers to bear in mind that there can be (and most likely will be) some natural wear and tear commensurate with an items age, particularly on any ‘show wood’ i.e. arms and legs.

Most of our items are completely refurbished but some are 100% original or partly restored. With this is mind, you may be buying a vintage item that doesn’t fully comply to today’s production requirements, particularly in relation to the items fire retardant compliance. Obviously where we have replaced foam or reupholstered an item, it’s using fully compliant modern materials and has been professionally done.

We try to describe/photograph all our items as fully & realistically as possible helping to provide you with a detailed account of our products. However, as all our items are "vintage" or "retro" they always come with a certain age-related wear, look & style. This can be anything from slight marks & gentle surface fading to minor scratches or sympathetic restoration. These minor imperfections contribute to the items individual character and is what makes the piece unique.

All our pieces show the dimensions. Before committing to buy do check that you can accommodate the item in your home and that it will fit through doorways and access points.

We welcome enquiries about any item you may be interested in. We are more than willing to provide additional details or photographs which will help you decide whether or not the piece you have seen is everything you desire.

We are aiming for a condition that is perfectly functional, clean & that looks fantastic but still shows signs of the era in which it was originally produced. By placing an order you, the customer, are acknowledging the condition & retro/vintage nature of our products.

Ordering

When submitting an order to My Fair Hands, you are accepting our terms and conditions to supply you with hand refurbished furnishings and soft furnishing items as described in the product details.

In the rare circumstance of the product you ordered not being available, we will contract you as soon as possible to discuss the appropriate action (i.e. full refund or a substitute product incurring a part refund or extra payment as required)

All products on this website have been refurbished by My Fair Hands unless otherwise stated. Some of our items are made to order, and unless otherwise stated at the time of ordering, your order will be shipped within 10-14 working days.

For bespoke orders, you will be given an estimated dispatch time when the design details are finalized. Some fabrics may need to be sourced, and this will affect the completion date.

Please contact us if you require help.

  • My Fair Hands
  • +44 (0) 07713 343 485
  • carolyn@myfairhands.co.uk

Our terms and conditions have been written to comply with current UK legislation with advice from the Trading Standards Institute

Product Descriptions and Photos

Clear pictures are provided to allow you to see My Fair Hands products. However, please be aware that the pictures are taken close up. Please pay close attention to the measurements described in the product details for a true idea of the scale.

Please be aware that the colours displayed on our website we consider to be close renditions of the actual colours in the fabrics used. However they cannot be guaranteed 100% accurate, as this will vary depending on each individual computers monitor settings.

VAT and Import Duty

All prices are stated clearly in British Pounds (GBP) at their full price. No VAT is added as My Fair Hands is currently not a VAT registered company.

My Fair Hands is not responsible for any import duties which may be applicable to your country.

Site Content

My Fair Hands website does not contain any content unsuitable for minors or offensive materials, however, we cannot be held responsible for the content of any third party websites we provide links to from this site.

All images and products are available for social sharing (e.g Twitter, Facebook, Digg, Pinterest etc) where full URLs and credit are provided to My Fair Hands or this site. Sharing is positively encouraged!

Please contact us to gain prior consent if you would like to use any images or content for any other purpose. Anyone found to be in breach of copyright will be legally pursued.

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